Privacy Policy
Effective date: October 27, 2026
Trillium Mortgage (FSRA Mortgage Brokerage Licence #11396) respects your privacy. This policy explains what personal information we collect through this website and by phone, how we use it, and the choices you have. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
- Information you give us: your name, email address, telephone number and any details you choose to share about your mortgage needs when you complete a form on this website, email us, or call us.
- Information collected automatically: basic technical data such as your browser type, pages visited and general location, collected through cookies and analytics tools (for example, Google Analytics and Google Tag Manager). Our forms use Google reCAPTCHA to prevent spam.
Your consent to be contacted
By submitting your email address or telephone number through this website, or by calling or emailing us, you consent to Trillium Mortgage contacting you by telephone, email or text message for the purpose of discussing possible mortgage financing.
You may withdraw this consent at any time by telling us during a call, replying to any of our emails, or contacting us using the details below. Withdrawing consent will not affect any mortgage application already in progress that you have asked us to continue.
How we use your information
- To respond to your inquiry and discuss mortgage financing options with you.
- If you decide to proceed with an application, to arrange financing on your behalf, including sharing the information required with lenders and other parties involved in the transaction, with your consent.
- To meet our legal and regulatory obligations, including record-keeping and identity-verification requirements under Ontario mortgage brokerage law and federal anti-money laundering law.
- To understand how visitors use this website so we can improve it.
We do not sell, rent or trade your personal information.
How we protect and keep your information
We use reasonable physical, electronic and administrative safeguards to protect your personal information. We keep it only as long as needed for the purposes described above or as required by law.
Cookies
This website uses cookies for basic functionality, analytics and spam protection. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.
Access, correction and questions
You may ask to see or correct the personal information we hold about you, withdraw your consent to be contacted, or ask any question about this policy by contacting us:
Trillium Mortgage
Phone: (416) 230-7757
Email: Frank@Trillium-Mortgage.com
We may update this policy from time to time. The effective date above shows when it was last changed.
